Mukantaganzwa highlighted that appeals stemming from misjudgments contribute significantly to the existing burden on the courts. She also reminded the officials that professional misconduct, including ethical failures, poor performance, and ignorance, can lead to dismissal from the judiciary, citing past instances of officials being removed for such reasons.

The Supreme Court President urged the new officials to uphold high standards, warning them against corruption and nepotism to ensure the genuine administration of justice. She stressed the importance of receiving citizens with humility and professionalism, advising against situations where individuals arrive at court early and leave without assistance.

Mukantaganzwa also called for timely attention and professional treatment for all who interact with the courts, stating that access to justice requires decisions that resolve disputes rather than prolong them. She particularly emphasized the critical role of primary courts, which form the foundation of the justice system, and the need for good service at this level.

Furthermore, Mukantaganzwa encouraged teamwork and consultation among the newly appointed officials and their experienced colleagues, stressing that judicial work requires collective responsibility. She urged all 15 new officials, including primary court presidents, primary court judges, and court registrars, to remain faithful to their oaths and to ensure justice is both administered and visibly seen in their actions and public service.